Get in Touch

We're here to help you preserve your family's story

Send Us a Message

Have a question or feedback? We'd love to hear from you.

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Other Ways to Reach Us

email

Email

support@pyebwa.com
We typically respond within 24 hours

location_on

Address

Pyebwa Family Tree Platform
Serving families worldwide

schedule

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST

language

Languages

We provide support in:
English • Français • Kreyòl Ayisyen

Frequently Asked Questions

How do I get started with Pyebwa? expand_more

Getting started is easy! Simply click the "Sign Up" button, create your account, and you can immediately begin building your family tree. Our intuitive interface guides you through each step.

Is my family information secure? expand_more

Absolutely! Your family trees are completely private. Each family tree is protected and can only be accessed by family members you specifically invite. We use bank-level encryption to secure all data, and you maintain full control over who can view or edit your family information. Only the family members you authorize will ever have access to your tree - it's never public, never shared with third parties, and always remains within your family circle. Your family's privacy is our top priority.

Can I invite family members to collaborate? expand_more

Absolutely! You can invite family members to view and contribute to your family tree. This makes it easy to gather information and stories from relatives near and far.

What languages does Pyebwa support? expand_more

Pyebwa currently supports English, French, and Haitian Creole.

Is Pyebwa free to use? expand_more

Yes! Pyebwa offers a free plan that includes all the essential features for building and sharing your family tree. We also offer premium plans with additional features for larger families.